Welcome to Support

At GT Helio, we know that great products deserve great support. Whether you need help getting started with your device, following up on an order, or requesting a warranty repair, our support team is here to help you every step along the way.

We are here to help you from pre-purchase advice to after-sales service; fast, reliable, and professional, so you can enjoy the process of getting a GT Helio product without the hassle.

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How can we help you?

  • Pre Sales

Contact for assistance before your purchase.

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  • Laptop Support

Free support under warranty  

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  • Shipping & Delivery

View warrenty status and coverage options for your assets.

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  • Track my Repair

Update drivers and automatically detect common hardware issues.

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We're here to help

Get tech support and IT help

Get fast laptop tech support and IT help for setup, drivers, and troubleshooting.

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Connect with sales

Speak with a GT Helio sales advisor for product guidance and recommendations.

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Check your orders

Track orders, shipping, and invoices online with instant support.

Contact Order Support

Request a sales callback

Need quick advice? Request a call from our sales support team today.

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